chenz918 发表于 2009-4-24 11:29:00

投诉处理的技巧

 
<DIV style="TEXT-ALIGN: center; mso-line-spacing: '100 20 0'; mso-char-wrap: 1; mso-kinsoku-overflow: 1" class=O v:shape="_x0000_s1026"><SPAN style="FONT-FAMILY: 楷体_GB2312; COLOR: #f400f4; FONT-SIZE: 44pt; text-shadow: auto; mso-ascii-font-family: 'Times New Roman'; mso-fareast-font-family: 楷体_GB2312; mso-hansi-font-family: 'Times New Roman'"><B>投诉处理的技巧</B></SPAN></DIV>
<DIV style="TEXT-ALIGN: center; mso-line-spacing: '100 20 0'; mso-char-wrap: 1; mso-kinsoku-overflow: 1" class=O v:shape="_x0000_s1026"><SPAN style="FONT-FAMILY: 楷体_GB2312; COLOR: #f400f4; FONT-SIZE: 44pt; text-shadow: auto; mso-ascii-font-family: 'Times New Roman'; mso-fareast-font-family: 楷体_GB2312; mso-hansi-font-family: 'Times New Roman'"></SPAN></DIV> 本帖最后由 it99master 于 2011-3-28 13:03 编辑 <br /><br />

fpg 发表于 2018-7-23 14:17:35

非常感谢楼主分享这样的好资料！
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