提高团队战斗力的几点思考——下篇 针对中层的ERM
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US><FONT face=Calibri></FONT></SPAN> </P><P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p><FONT face=Calibri> </FONT></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin">上篇曾建议：将中层员工的</SPAN><SPAN lang=EN-US><FONT face=Calibri>ERM</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin">重心放在提供“专业咨询”方面。那么提供哪些方面的咨询，以及如何操作就是必须要面对的问题！本节，我们就来探讨这方面的话题。</SPAN></P>
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<P class=MsoListParagraph style="MARGIN: 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; mso-char-indent-count: 0; mso-list: l2 level1 lfo1"><SPAN lang=EN-US style="mso-bidi-font-family: 宋体; mso-bidi-theme-font: minor-fareast"><SPAN style="mso-list: Ignore"><FONT face=Calibri>一、</FONT></SPAN></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin">提供哪些方面的咨询？</SPAN></P>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin">咨询的内容那必须是员工们关心的！——这一点至关重要！</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin">那究竟哪些内容可以列为专家咨询的范畴呢？大致可以分为四大类：</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin">情感、事业——这是人生的两大主题，是当仁不让的咨询话题！</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin">“有啥别有病，没啥别没钱”——这句话揭示了另外两个入选的话题：健康和理财！</SPAN></P>
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<P class=MsoListParagraph style="MARGIN: 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; mso-char-indent-count: 0; mso-list: l2 level1 lfo1"><SPAN lang=EN-US style="mso-bidi-font-family: 宋体; mso-bidi-theme-font: minor-fareast"><SPAN style="mso-list: Ignore"><FONT face=Calibri>二、</FONT></SPAN></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin">操作方法！</SPAN></P>
<P class=MsoListParagraph style="MARGIN: 0cm 0cm 0pt 21pt; TEXT-INDENT: 0cm; mso-char-indent-count: 0"><SPAN lang=EN-US><o:p><FONT face=Calibri> </FONT></o:p></SPAN></P>
<P class=MsoListParagraph style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-char-indent-count: 0; mso-list: l0 level1 lfo3"><SPAN lang=EN-US style="mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin"><SPAN style="mso-list: Ignore"><FONT face=Calibri>1、</FONT><SPAN style="FONT: 7pt 'Times New Roman'"> </SPAN></SPAN></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin">职业指导</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin">在这个问题上，最好由主管领导来操作。如果主管领导能在这个问题上给予指导，那么在中层员工的心目中，主管领导就是自己的“人生导师”。做到这一点至少有以下好处：</SPAN><SPAN lang=EN-US><FONT face=Calibri>1</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin">、这样的中层更容易领导——需求点明确，易于激励；感情基础强，容易沟通。</SPAN><SPAN lang=EN-US><FONT face=Calibri>2</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin">、这样的中层更容易管理。当今社会，很少有人能与一个公司合作一辈子，更多的是合作一段时间，但员工的突然离职一定会给公司带来损失，为中层做好职业规划，可以有效地防止中层突然离职，降低了公司的经营风险；</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US><o:p><FONT face=Calibri> </FONT></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin">职业指导只能也必须一对一进行，否则效果会大打折扣！</SPAN></P>
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<P class=MsoListParagraph style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-char-indent-count: 0; mso-list: l0 level1 lfo3"><SPAN lang=EN-US style="mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin"><SPAN style="mso-list: Ignore"><FONT face=Calibri>2、</FONT><SPAN style="FONT: 7pt 'Times New Roman'"> </SPAN></SPAN></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin">情感</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin">需要由专业人士协助。针对在爱情、婚姻、家庭方面存在困惑的中层，提供专业的咨询，以寻求突破和解决。当然还可以配合咨询组织一些活动：比如与合作单位共同组织中层的单身联谊会等等；</SPAN></P>
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<P class=MsoListParagraph style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-char-indent-count: 0; mso-list: l0 level1 lfo3"><SPAN lang=EN-US style="mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin"><SPAN style="mso-list: Ignore"><FONT face=Calibri>3、</FONT><SPAN style="FONT: 7pt 'Times New Roman'"> </SPAN></SPAN></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin">健康</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin">需要专业人士协助。一般公司都会组织体检，但这只是第一步，对体检有异常的中层提供包括运动、饮食、睡眠、心态等方面的专业咨询。当然也可以结合咨询组织一些活动：比如健身、比赛等等——可以独立组织，也可以与合作单位携手组织；</SPAN></P>
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<P class=MsoListParagraph style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-char-indent-count: 0; mso-list: l0 level1 lfo3"><SPAN lang=EN-US style="mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin"><SPAN style="mso-list: Ignore"><FONT face=Calibri>4、</FONT><SPAN style="FONT: 7pt 'Times New Roman'"> </SPAN></SPAN></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin">理财</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin">需要由专业人士协助。学习理财知识、掌握理财原则，建立理财方案、培养理财习惯。这一过程需要组织讲座、面对面咨询、电话沟通等形式共同配合——可以独立操作，也可以与合作单位携手组织。</SPAN></P>
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<P class=MsoListParagraph style="MARGIN: 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; mso-char-indent-count: 0; mso-list: l2 level1 lfo1"><SPAN lang=EN-US style="mso-bidi-font-family: 宋体; mso-bidi-theme-font: minor-fareast"><SPAN style="mso-list: Ignore"><FONT face=Calibri>三、</FONT></SPAN></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin">注意事项</SPAN></P>
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<P class=MsoListParagraph style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-char-indent-count: 0; mso-list: l1 level1 lfo2"><SPAN lang=EN-US style="mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin"><SPAN style="mso-list: Ignore"><FONT face=Calibri>1、</FONT><SPAN style="FONT: 7pt 'Times New Roman'"> </SPAN></SPAN></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin">在选取专业机构、理财专业人士进行合作时，“服务意识”和“服务水平”应是考察的重点；</SPAN></P>
<P class=MsoListParagraph style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-char-indent-count: 0; mso-list: l1 level1 lfo2"><SPAN lang=EN-US style="mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin"><SPAN style="mso-list: Ignore"><FONT face=Calibri>2、</FONT><SPAN style="FONT: 7pt 'Times New Roman'"> </SPAN></SPAN></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin">要设计好合作模式，决不能把“讲座”变成了“推介会”，把“咨询”变成了“推销”。</SPAN></P>
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