增强员工对沟通行为的理解！罗雅霖老师店长培训支招
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><B style="mso-bidi-font-weight: normal"><SPAN style="COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-hansi-font-family: 'Times New Roman'">增强员工对沟通行为的理解！</SPAN></B><?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /><st1:PersonName w:st="on" ProductID="罗雅霖"><B style="mso-bidi-font-weight: normal"><SPAN style="COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-hansi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman'">罗雅霖</SPAN></B></st1:PersonName><B style="mso-bidi-font-weight: normal"><SPAN style="COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-hansi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman'">老师店长培训支招</SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN lang=EN-US style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-hansi-font-family: 'Times New Roman'"><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></B></P><P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt; mso-char-indent-count: 2.0"><SPAN style="COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-hansi-font-family: 'Times New Roman'">沟通的最大障碍在于员工误解或者对你的意图理解得不够准确。为了避免这种问题的发生，你可以让员工对你的意图做出反馈。比如，当你向员工布置了一项任务后，就可以接着向员工询问：</SPAN><SPAN lang=EN-US style="COLOR: black; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: 宋体"><FONT face="Times New Roman">“</FONT></SPAN><SPAN style="COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-hansi-font-family: 'Times New Roman'">你明白我的意思了吗？</SPAN><SPAN lang=EN-US style="COLOR: black; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: 宋体"><FONT face="Times New Roman">”</FONT></SPAN><SPAN style="COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-hansi-font-family: 'Times New Roman'">同时要求员工把任务复述一遍。如果复述的内容与你的意图一致，说明沟通是有效的；如果员工对你的意图的领会出现偏差，可以及时进行纠正。或者，你可以观察他们的眼睛和其他体态举动，了解他们是否正在接收你的信息。</SPAN><SPAN lang=EN-US style="FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-hansi-font-family: 'Times New Roman'"><o:p></o:p></SPAN></P>
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