公司的培训体系建设的六大步骤
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 11.0pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA">文章来源：<A href="http://www.trainingmag.com.cn/"><FONT color=black>中训网 </FONT><A href="http://www.trainingmag.com.cn/"><FONT color=black>www.trainingmag.com.cn</FONT></A></A> </SPAN><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> <SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 11.0pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA">作者：</SPAN><FONT face=宋体 color=#000000>高旸 北大纵横</FONT></SPAN></SPAN></P><P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US><FONT face=宋体></FONT></SPAN></SPAN> </P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 一、目的：</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 建立和完善公司的培训体系，规范培训流程，明确各部门对培训的职责以及监督培训，评估和反馈培训效果，以真正达到提高员工工作技能、绩效以及公司的整体绩效。</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 二、培训需求调查：</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 1、 每年11月底下发年度培训需求调查表（部门），次月中旬回收调查表，保证回收率为100%，作好记录和分析；</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 2、月底下发月度培训需求调查表（部门、员工），次月3日前回收，以弥补年度培训计划培训内容的不足；</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 3、组织分析：从战略目标出发，根据组织的整体绩效、公司的发展规划以及和公司高层领导的沟通来确定培训的内容；</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 4、职务分析：根据岗位说明书和工作规范来确定培训的内容（这主要是针对新员工）；</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 5、员工分析：首先是根据月度考核的结果对个人绩效的分析；其次是员工职位变动；最后是根据员工个人的要求；</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 结合以上调查和分析，经过和各部门的沟通和讨论（会议），可以确定年度培训计划的内容。</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 三、年度、月度培训计划的实施</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 1、明确具体培训目的，经过培训后员工要达到的目标；</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 2、培训内容：</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> a、职业品质培训，主要是员工手册培训（企业文化、管理理念、职业态度，责任感，职业道德，职业行为规范等）；</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> b、职业技能培训：主要是专业知识技能、管理技能、职业规划、社交技能等；</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 3、参加培训人员：</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> a、中高层管理者。因为他们都公司的决策和和经营理念全面负责，所以对他们的培训主要是决策，战略等方面；</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> b、基层管理人员：企业文化、经营理念、管理知识，管理技能，有效工作、职业规划等方面的培训；</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> c、专业技术人员：专业知识和技能、企业文化、职业道德、沟通艺术、职业规划等方面的培训；</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> d、普通员工的培训：提高工作绩效的培训</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 4、培训类型：</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> a、岗前培训：</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> i）新员工集训：一般时间1~2天，由综合部组织实施，主要内容为公司概况，企业文化，基本政策与制度，工资福利等；</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> ii）用人部门培训：使新员工能更快的适应工作环境和工作职责，主要内容是部门的工作职责，环境，本部门的特殊规定，介绍同事等；</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> b、在岗培训：各部门主要负责人或经验丰富的老员工对部门员工进行定期或不定期的培训；主要从以下方式进行：定期举行会议宣贯公司制度和理念、现场培训（及时发现问题及时对员工进行教育的培训）、师徒制培训、工作轮换等，综合部负责监督培训进程和效果；</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> c、脱岗培训：主要集训和外培，由综合部负责组织实施；</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> d、员工业余自学；自费学历教育、自学进修、职业资格考试、网上自学；</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 5、培训方式：采用讲授法、案例分析法、角色扮演法、研讨会、拓展训练、军训等</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 6、培训预算：每年针对培训的内容预测培训的费用，对具体的培训也要进行费用的预测，主要从讲师费、场地费、交通费、教材资料费、住宿费、餐饮费等其他培训费用支出；</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 7、培训讲师的选择：内训主要以公司中高层管理者为培训讲师，根据培训内容的不同选择不同部门的主要负责人作为培训讲师。</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 四、内部讲师制度建设</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 1、选拔内部讲师：主要以公司高层管理者、部门主要负责人为主，兼顾竞争上岗的方式（确保讲师的充裕）；</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 2、讲师的培训：外部培训机构；外派；寻找教材网络自学等；</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 3、明确讲师的职责：</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> a、制定培训教材；</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> b、授课（每年的授课时数达到一定要求）；</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> c、按综合部的要求修改和完善培训教材，并将教材交于综合部存档；</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> d、按综合部要求定期或不定期参加讲师的培训。</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 4、内部讲师激励方式：</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> a、晋升制度（助理讲师、讲师、中级讲师、高级讲师）；</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> b、物质激励（授课按时数、级别、满意度调查表等给予日工资1~2倍的报酬。</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 5、内部讲师考核：根据当年培训的效果和满意度调查进行年终考核，与当年的奖金直接挂钩。</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 五、培训档案管理</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 公司所有培训都要上报综合部，经审核后才能开展培训，每次培训都要有人员记录的签到表，所有培训资料和培训形成的文本送交综合部存档；</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 建立员工培训档案，保存培训相关资料以及培训费用的登记，采用培训积分制，以此作为员工晋升或奖罚的依据。</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 六、培训的评估及反馈</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 培训的评估及反馈主要是为了提高培训效果，改进员工的绩效，促进培训成果的转化，辅之以考核的方式，对员工培训的效果进行激励和惩罚。</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 1、 员工培训满意度调查表</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 2、 培训签到表</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 3、 培训后考试</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 4、 询问员工直接上级</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 5、 培训后的月度绩效考核</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 以上2~5项与员工考核奖金挂钩。</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-size: 11.0pt; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-fareast-font-family: 宋体"><SPAN lang=EN-US> 通过培训体系的科学化建立和实施，我们可以帮助企业向学习型组织转变，同时提高员工满意度，为创新管理打好基础。<BR></SPAN></SPAN></P>
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回复：公司的培训体系建设的六大步骤
不错喔!回复：公司的培训体系建设的六大步骤
LZ发的文章都不错回复：公司的培训体系建设的六大步骤
谢谢谢谢。回复：公司的培训体系建设的六大步骤
非常感谢！回复: 公司的培训体系建设的六大步骤
<P>学习了</P>回复：公司的培训体系建设的六大步骤
收藏了 受用:) 谢谢回复：公司的培训体系建设的六大步骤
研究借用回复: 公司的培训体系建设的六大步骤
<P>谢谢这么好的东西 你看白瞎了</P>回复：公司的培训体系建设的六大步骤
谢谢LZ了，正需要这方面的学习！
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