培训体系建设的6个原则
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 7.1pt; TEXT-INDENT: -7.1pt; TEXT-ALIGN: left" align=left><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><SPAN style="mso-spacerun: yes"><FONT face="Times New Roman"> </FONT></SPAN></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">深层次的学习循环过程,即企业通过采取脱产培训、在岗自学、标杆学习和行动学习等方式,不断吸纳新理论、新知识和新技能;通过及时进行反思和反省,不断发现现实与目标的差距,分析这些差距;付诸行动,采取措施弥补差距,创造新意;通过一些特定的管理措施,将具有实质影响的创意在企业中推广应用。在推广应用中会遇到新的问题和机遇,于是,随之引发下一个学习循环(见图</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">5</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">)。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><BR></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥"> 如图</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">5</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">所示,左下方三角形代表由三个系统组成的培训体系结构框架,右上方圆形代表学习循环。培训体系建设的重点在</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">“</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">三角形</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">”</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">,但如何通过培训学习,引发学习循环的不断深入则在</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">“</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">圆形</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">”</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">上,两者之间不断互相影响,互相促进。如果我们停止对</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">“</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">管理系统</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">”</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">、</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">“</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">支撑系统</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">”</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">和</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">“</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">运作系统</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">”</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">的建设和完善,深层次的学习循环就会停止。同样,深层次的学习循环引发的变化能有效促进培训体系的建设。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><BR></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥"> 培训体系建设的</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">6</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">个原则</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><BR></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥"> 企业战略为导向。企业培训工作是生产经营活动的重要环节,在建立培训体系的过程中,要从企业发展战略的角度去思考问题,以企业发展计划为蓝本,与之相契合,避免发生</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">“</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">为培训而培训</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">”</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">的现象。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><BR></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥"> 全员参与。参与培训体系建设的人员既包括人力资源部门,也包括企业高层管理者、各业务部门管理人员、工作人员和培训对象等。只有调动各方面人员积极参与这项工作,发挥各自优势,才能保证培训体系建设的全面性和有效性。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><BR></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥"> 继承、借鉴与创新相结合。继承中国企业在培训体系建设中好的做法,在借鉴国外发达国家成功经验的基础上,将其创造性地应用于中国企业中。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><BR></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥"> 循序渐进,稳步推进。建立培训体系是一个漫长的过程,不能一蹴而就,要循序渐进地开展工作。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><BR></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥"> 持续改进。培训体系建设工作强调过程的质量控制,以预防为主。坚持</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">PDCA</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">(</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">plan-</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">计划;</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">do-</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">执行;</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">check-</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">监控;</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">act-</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">校正)循环的系统方法,追求</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">“</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">持续改进、趋于完美</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">”</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">的目标。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><BR></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥"> 使企业和员工共同发展。培训体系不仅是面向企业,也是面向员工的体系。企业发展和员工发展是互相依托、互相促进的关系。科学、完善的培训体系,一定是能够使企业和员工达到长期利益共赢,使企业和员工共同成长的体系。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><BR></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">培训运作系统。按</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">IS010015</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">国际培训标准(</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">GB/T19025-2001</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">)的要求,培训运作系统由需求分析、设计与策划、组织与实施、考核与评估四个要素组成(见图</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">4</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">)。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><BR></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥"> 培训需求分析是指在规划与设计培训之前,由用人部门、培训部门及有关人员采用各种方法与技术,对企业及其成员的目标、知识和技能等方面进行系统的鉴别与分析,以确定是否需要培训及培训内容的一种活动或过程。对参加培训者现有知识和技能以及通过培训可达到的知识和技能之间的差距进行确认,这是培训需求分析的核心。培训需求分析主要分为二类,制定培训规划或计划的需求分析和培训项目的需求分析。培训项目的需求分析主要包括适应性与提高性培训项目需求分析和以提高胜任能力为目的的培训项目需求分析。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><BR></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥"> 培训设计与策划是指根据需求分析结果,进行培训项目设计与策划的过程。培训管理部门在设计与策划阶段的主要任务是:分析和确定培训工作开展的有利条件和制约条件;确定培训工作的总体要求、目标和任务;编制培训规划和培训计划;对企业内外部的培训资源进行整合等。培训实施部门在设计与策划阶段的主要任务是:根据所承担任务的培训需求,制定培训计划,编制培训大纲,选聘培训师资,设计培训课程,制定培训方案,为培训的组织与实施做好各项准备工作。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><BR></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥"> 企业培训管理部门和实施部门在培训实施过程中承担各自相应的工作,其中,管理部门主要承担对所属单位培训工作开展情况的质量监视和条件支持。实施部门按照既定的标准和要求运作好培训项目,保障整个过程规范、有效。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><BR></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥"> 在质量监督中,管理部门通过对调研分析、培训策划和设计、培训过程记录等相应档案的检查,通过现场观察和召开座谈会等形式,了解培训工作的运行进程和关键环节实施情况,提出改进意见,监督培训计划的落实。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><BR></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥"> 在运作培训项目中,实施部门要做好以下工作:一是根据培训方案,编制培训项目的教学实施计划;二是组织教学管理人员和教师落实教学计划;三是对各种培训资源进行科学、高效地有机组合;四是对培训运行过程的各环节(培训时间、培训内容、培训方法、培训教师、培训教材等)进行监控和调节,将设计和策划的成果转化为培训行为。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><BR></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥"> 培训考核与评估是培训运作系统的重要环节。培训工作经过培训需求分析、设计与策划、组织与实施等环节后,必须运用科学的理论、方法和程序对培训工作过程及其效果进行系统考核与评估。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><BR></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥"> 在由需求分析、设计与策划、组织与实施和考核与评估等要素组成的运作系统中,以企业的培训需求为切入点,以员工在知识、技能、态度等方面的差距为依据,以培训效果为检验标准,是一个有始有终、依次递进、闭合循环的过程。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><BR></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥"> 培训体系与学习循环</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><BR></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥"> 随着培训工作的深入发展,企业培训职能在不断深化,不仅是传授知识和技能,培养人才,更重要的是促进企业不断进行深层次的学习循环,提高内部的学习能力和创新能力,使企业可持续发展。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><BR></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">深层次的学习循环过程,即企业通过采取脱产培训、在岗自学、标杆学习和行动学习等方式,不断吸纳新理论、新知识和新技能;通过及时进行反思和反省,不断发现现实与目标的差距,分析这些差距;付诸行动,采取措施弥补差距,创造新意;通过一些特定的管理措施,将具有实质影响的创意在企业中推广应用。在推广应用中会遇到新的问题和机遇,于是,随之引发下一个学习循环(见图</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">5</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">)。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><BR></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥"> 如图</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">5</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">所示,左下方三角形代表由三个系统组成的培训体系结构框架,右上方圆形代表学习循环。培训体系建设的重点在</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">“</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">三角形</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">”</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">,但如何通过培训学习,引发学习循环的不断深入则在</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">“</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">圆形</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">”</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">上,两者之间不断互相影响,互相促进。如果我们停止对</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">“</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">管理系统</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">”</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">、</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">“</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">支撑系统</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">”</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">和</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">“</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">运作系统</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">”</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">的建设和完善,深层次的学习循环就会停止。同样,深层次的学习循环引发的变化能有效促进培训体系的建设。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><BR></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥"> 培训体系建设的</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">6</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">个原则</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><BR></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥"> 企业战略为导向。企业培训工作是生产经营活动的重要环节,在建立培训体系的过程中,要从企业发展战略的角度去思考问题,以企业发展计划为蓝本,与之相契合,避免发生</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">“</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">为培训而培训</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">”</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">的现象。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><BR></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥"> 全员参与。参与培训体系建设的人员既包括人力资源部门,也包括企业高层管理者、各业务部门管理人员、工作人员和培训对象等。只有调动各方面人员积极参与这项工作,发挥各自优势,才能保证培训体系建设的全面性和有效性。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><BR></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥"> 继承、借鉴与创新相结合。继承中国企业在培训体系建设中好的做法,在借鉴国外发达国家成功经验的基础上,将其创造性地应用于中国企业中。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><BR></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥"> 循序渐进,稳步推进。建立培训体系是一个漫长的过程,不能一蹴而就,要循序渐进地开展工作。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><BR></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥"> 持续改进。培训体系建设工作强调过程的质量控制,以预防为主。坚持</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">PDCA</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">(</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">plan-</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">计划;</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">do-</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">执行;</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">check-</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">监控;</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">act-</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">校正)循环的系统方法,追求</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">“</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">持续改进、趋于完美</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><FONT face="Times New Roman">”</FONT></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">的目标。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><BR></SPAN><SPAN style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥"> 使企业和员工共同发展。培训体系不仅是面向企业,也是面向员工的体系。企业发展和员工发展是互相依托、互相促进的关系。科学、完善的培训体系,一定是能够使企业和员工达到长期利益共赢,使企业和员工共同成长的体系。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: ˎ̥"><BR><BR><BR><BR style="mso-special-character: line-break"><BR style="mso-special-character: line-break"></SPAN></P>回复:培训体系建设的6个原则
楼主很辛苦,写了这么多。我看了,很细致的,也很全面。感谢分享。只是你的图看不到啊。哈哈回复:培训体系建设的6个原则
字有点小哦:)回复:培训体系建设的6个原则
字小了,难道是转载:~ iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii 天天试试 人 非常感谢楼主分享这样的好资料! 新人学习
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