*Employee Loyalty Can't Be Purch
Employee Loyalty Can't Be Purchased--by Matt Bloom, University of Notre Dame
NOTRE DAME, Ind., May 8 (AScribe Newswire) -- The forced resignation of Don Carty, former CEO of American Airlines, has brought with it timely reminders of how important notions of fairness and justice are to employees. Most assuredly, tremendous damage can be done to the morale and commitment of employees any time managers let their self-interest run amok.
But I am also concerned about another, perhaps more insidious, crisis that Carty's resignation points to, and that is the demise of true loyalty among many managers and employees in America's companies.
Carty claimed he needed to pay "retention bonuses" to his most senior and most important managers, which suggests he was building, at best, a kind of mercenary loyalty among them. Mercenary loyalty is based fundamentally on a "what's in it for me" attitude, and it is easily redirected when another organization is willing to give more. But more importantly, this kind of loyalty never will produce the passion, commitment, and excellence that companies need from their managers.
Innovation, dedication and high performance are born out of a deep excitement and fervor for what one is doing and not simply from being offered enough extrinsic rewards. Economic rewards matter, to be sure, but they are never enough by themselves.
Herbert Simon, a Nobel laureate in economics and luminary in the field of management, once wrote that, "although economic rewards play an important part securing adherence to organizational goals and management authority, they are limited in their effectiveness. Organizations would be far less effective systems than they actually are if such rewards were the only means, or even the principle means, of motivation available." He goes on to assert that it is through pride in one's work and true loyalty to the organization that companies are able to obtain the performances, creativeness and work hard they need to be successful.
--TO BE CONTINUED
相关词汇
Loyalty 忠诚，忠心Purchase 购买
resignation 辞职，放弃
reminder 暗示
assuredly 确实的，确信的
tremendous 巨大的，极大的
morale and commitment 士气和忠诚（效忠）
run amuck 横行
insidious 阴险的
demise 死亡，转让，让渡
retention 保持力
mercenary 唯利是图的
fundamentally 基础的，根本的
passion 热情，激情
commitment 效忠
Innovation 革新
dedication 贡献，奉献
performance 成绩，履行
fervor 热情
extrinsic 外来的，外在的
laureate 戴桂冠的人
luminary 知识渊博的
effectiveness 效力
motivation 动机
assert 宣称，断言
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