1. 人力资源管理：Human Resource Management ,HRM
人力资源经理：human resource manager
高级管理人员：executive
职业:profession
道德标准:ethics
操作工：operative employees
专家:specialist
人力资源认证协会:the Human Resource Certification Institute,HRCI
2. 外部环境:external environment
内部环境:internal environment
政策:policy
企业文化:corporate culture
目标:mission
股东:shareholders
非正式组织:informal organization
跨国公司:multinational corporation,MNC
管理多样性:managing diversity
3. 工作:job
职位:posting
工作分析:job analysis
工作说明:job description
工作规范:job specification
工作分析计划表:job analysis schedule,JAS
职位分析问卷调查法:Management Position Description Questionnaire,MPDQ
行政秘书:executive secretary
地区服务经理助理:assistant district service manager
4. 人力资源计划:Human Resource Planning,HRP
战略规划:strategic planning
长期趋势:long term trend
要求预测:requirement forecast
供给预测:availability forecast
管理人力储备:management inventory
裁减:downsizing
人力资源信息系统:Human Resource Information System,HRIS
5. 招聘:recruitment
员工申请表:employee requisition
招聘方法:recruitment methods
内部提升：Promotion From Within ,PFW
工作公告:job posting
广告:advertising
职业介绍所:employment agency
特殊事件:special events
实习:internship
6. 选择:selection
选择率:selection rate
简历:resume
标准化:standardization
有效性:validity
客观性：objectivity
规范:norm
录用分数线:cutoff score
准确度:aiming
业务知识测试:job knowledge tests
求职面试:employment interview
非结构化面试:unstructured interview
结构化面试:structured interview
小组面试:group interview
职业兴趣测试:vocational interest tests
会议型面试:board interview
7. 组织变化与人力资源开发
人力资源开发:Human Resource Development,HRD
培训:training
开发:development
定位：orientation
训练:coaching
辅导:mentoring
经营管理策略:business games
案例研究:case study
会议方法:conference method
角色扮演:role playing
工作轮换:job rotating
在职培训：on-the-job training ,OJT
媒介:media
8. 企业文化与组织发展
企业文化:corporate culture
组织发展：organization development,OD
调查反馈:survey feedback
质量圈:quality circles
目标管理:management by objective,MBO
全面质量管理:Total Quality Management,TQM
团队建设:team building
9. 职业计划与发展
职业:career
职业计划:career planning
职业道路:career path
职业发展:career development
自我评价:self-assessment
职业动机:career anchors
10. 绩效评价
绩效评价：Performance Appraisal,PA
小组评价:group appraisal
业绩评定表:rating scales method
关键事件法:critical incident method
排列法:ranking method
平行比较法:paired comparison
硬性分布法:forced distribution method
晕圈错误:halo error
宽松:leniency
严格:strictness
3600反馈:360-degree feedback
叙述法:essay method
集中趋势:central tendency
11. 报酬与福利
报酬:compensation
直接经济报酬:direct financial compensation
间接经济报酬:indirect financial compensation
非经济报酬:no financial compensation
公平:equity
外部公平:external equity
内部公平:internal equity
员工公平:employee equity
小组公平:team equity
工资水平领先者:pay leaders
现行工资率:going rate
工资水平居后者:pay followers
劳动力市场:labor market
工作评价:job uation
排列法:ranking method
分类法:classification method
因素比较法:factor comparison method
评分法:point method
海氏指示图表个人能力分析法:Hay Guide Chart-profile Method
工作定价:job pricing
工资等级:pay grade
工资曲线:wage curve
工资幅度:pay range
12. 福利和其它报酬问题
福利(间接经济补偿)
员工股权计划:employee stock ownership plan,ESOP
值班津贴:shift differential
奖金:incentive compensation
分红制:profit sharing
13. 安全与健康的工作环境
安全:safety
健康:health
频率:frequency rate
紧张:stress
角色冲突:role conflict
催眠法:hypnosis
酗酒:alcoholism
14. 员工和劳动关系
工会:union
地方工会:local union
行业工会:craft union
产业工会:industrial union
全国工会:national union
谈判组:bargaining union
劳资谈判:collective bargaining
仲裁:arbitration
罢工:strike
内部员工关系:internal employee relations
纪律:discipline
纪律处分:disciplinary action
申诉:grievance
降职:demotion
调动:transfer
晋升:promotion
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