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Introduction 介紹:
1 |7 W% f; h8 j. X1 r0 B: U1 x0 X W 360 Degree survey is an approach and a mechanism by which a person’s leadership management skills are assessed. The survey involves four categories of people: the person to be assessed, his/her boss, peers/colleagues and direct reports. The process of survey consists of four steps:8 t; d0 l4 F1 e6 Y# M
360度調查是一種用於評估個人領導和管理技巧的方法和機制。此種調查包括了四種被調查對象:被評估者,他/她的上司,同級和下屬。調查過程則包括了四步:; _* F; r6 k O; Y3 B
1. Questionnaire 問卷調查
9 S |2 T8 G0 j: B2. Analysis 問卷分析; J* ]" T8 E" D0 X/ m A
3. Development Plans 對策制定) n- C% U0 l& F
4. Follow through 行動跟進
- j3 m. O) P1 h! c; \6 q- b The questionnaire has four parts: Management Skills, Leadership, Communication Skills and Key Company Values. All four categories of people need to fill this part.
, y- Y6 ?6 W+ |2 K) o9 @ 問卷內包括四部分:管理技能,領導能力,交流技能,公司價值觀。四個被調查對象群都需對這四部分做答。
% ]+ t* L( l' r' i After the questionnaires are collected, analysis will be done and feedback reports will be produced. The reports will highlight similarities and differences between self-assessment and the assessment made by others. The reports will also suggest areas where development is needed. Each participant will receive a feedback report that contains detailed description of his/her analysis. The bosses concerned are expected to discuss the report with the assessed and work out a development plan together.
/ W/ Q# c7 a& s) S 問卷收集起來後,將對問捲進行分析並反饋結果。在反饋報告中將重點分析被評估者的自我評估與他人評估間的相似點和相異點。報告也將對有待發展的領域提出建議。每位調查參與者都可得到一份反饋報告,報告包括了對他/她的分析的詳細描繪。上司關心的是期望同被評估者討論這份報告,並一起制定發展計畫。
& p: @9 W) y' K1 ^5 U& |4 u Filling the questionnaire is confidential and anonymous so that people who fill the questionnaires do not need to worry about being identified by their boss if they give lower rating. All peer input will be combined and displayed as a group in the feedback report. The same holds true for direct report input. Input from boss, however, will be identifiable and show separately so that the manager may compare the boss’s ratings with his/her own ratings. 7 A; a, f! O7 I
問卷的填寫是保密和匿名的,問卷填寫者即使給出的評估很低也不必擔心上司會知道,所有同級的填答將被整合成一個部分反映在反饋報告中。下屬的填答結果也將以同樣的方式來處理。但上司的填答應該是可認明的,並將其單獨列出以便管理者能將他/她本人的自我評定同上司的評定相比較。3 K2 B3 u; |" t& O
Your assessment will help the assessed gain a clear understanding of his/her management strengths and development needs. Your feedback will serve as the basis for this person’s focused career development and assist him/her in becoming a more effective manager and leader.
0 M+ s/ n( }! ?5 c 您的評估將有助於被評估者清楚地瞭解自己的管理力度和發展需要。您的反饋將作為被調查對象核心職業發展的基礎,並幫助他成為一位更富效率的管理者和領導。1 b! ?9 g7 v& b; I6 x( R. ?2 |
Thank you very much for your time and cooperation. 非常感謝您抽出時間與我們合作。
. C5 V% N( S6 s4 h o7 V: v M 本帖最后由 乖巧猫猫 于 2011-5-8 22:34 编辑 0 Y' n* U3 c7 L4 u& r& E
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