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[一星资料] 洲际酒店“员工行为规范”

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发表于 2011-1-21 09:31:10 |只看该作者 |倒序浏览

洲际酒店“员工行为规范”，希望有朋友喜欢！
英文版的，摘录一部分供大家分享

POLICY PURPOSE
InterContinental Hotel Group (IHG) strives to create an innovative and stimulating working environment for all employees.  This policy will provide clear guidelines on performance and behaviour management for IHG employees.

APPLICABILITY/SCOPE
This policy applies to all corporate and hotel based permanent employees, contractors, casual employees and temporary employees of owned, managed and leased hotels in the InterContinental Hotels Group in Asia Pacific.

This document provide information on performance and behaviour management.  IHG’s approach to managing performance and behaviour make a clear distinction between:
• Unsatisfactory performance; and
• Misconduct

Please note it is not within the scope of this document to outline every scenario of performance and behaviour that may arise.

GENERAL POLICY STATEMENT
IHG Line Managers are responsible for managing the performance and conduct of their employees.  The line manager will communicate the required performance expectation.  They will also take prompt and fair action to address unsatisfactory performance or unacceptable behaviour.

Any employee who is subject to disciplinary procedure should be treated fairly and in accordance with this procedure with any necessary modifications in the circumstance.  In particular, the employee will also be fully aware of any allegation made, and given an adequate opportunity to respond to allegations.

Refer the appendix in the separate attachment to this policy for a flowchart on unsatisfactory performance and misconduct.

PROCEDURE(S)
As outlined in the policy.

ADMINISTRATIVE RESPONSIBILITY
The responsibility for the development of and amendments to this policy resides with Asia Pacific Corporate Human Resources.

本帖最后由乖巧猫猫于 2011-4-1 15:18 编辑