1. 人力资源管理:Human Resource Management ,HRM 人力资源经理:human resource manager 高级管理人员:executive 职业:profession 道德标准:ethics 操作工:operative employees 专家:specialist 人力资源认证协会:the Human Resource Certification Institute,HRCI
2. 外部环境:external environment 内部环境:internal environment 政策:policy 企业文化:corporate culture 目标:mission 股东:shareholders 非正式组织:informal organization 跨国公司:multinational corporation,MNC 管理多样性:managing diversity
3. 工作:job 职位:posting 工作分析:job analysis 工作说明:job description 工作规范:job specification 工作分析计划表:job analysis schedule,JAS 职位分析问卷调查法:Management Position Description Questionnaire,MPDQ 行政秘书:executive secretary 地区服务经理助理:assistant district service manager
4. 人力资源计划:Human Resource Planning,HRP 战略规划:strategic planning 长期趋势:long term trend 要求预测:requirement forecast 供给预测:availability forecast 管理人力储备:management inventory 裁减:downsizing 人力资源信息系统:Human Resource Information System,HRIS
5. 招聘:recruitment 员工申请表:employee requisition 招聘方法:recruitment methods 内部提升:Promotion From Within ,PFW 工作公告:job posting 广告:advertising 职业介绍所:employment agency 特殊事件:special events 实习:internship
6. 选择:selection 选择率:selection rate 简历:resume 标准化:standardization 有效性:validity 客观性:objectivity 规范:norm 录用分数线:cutoff score 准确度:aiming 业务知识测试:job knowledge tests 求职面试:employment interview 非结构化面试:unstructured interview 结构化面试:structured interview 小组面试:group interview 职业兴趣测试:vocational interest tests 会议型面试:board interview
7. 组织变化与人力资源开发 人力资源开发:Human Resource Development,HRD 培训:training 开发:development 定位:orientation 训练:coaching 辅导:mentoring 经营管理策略:business games 案例研究:case study 会议方法:conference method 角色扮演:role playing 工作轮换:job rotating 在职培训:on-the-job training ,OJT 媒介:media
8. 企业文化与组织发展 企业文化:corporate culture 组织发展:organization development,OD 调查反馈:survey feedback 质量圈:quality circles 目标管理:management by objective,MBO 全面质量管理:Total Quality Management,TQM 团队建设:team building
9. 职业计划与发展 职业:career 职业计划:career planning 职业道路:career path 职业发展:career development 自我评价:self-assessment 职业动机:career anchors
10. 绩效评价 绩效评价:Performance Appraisal,PA 小组评价:group appraisal 业绩评定表:rating scales method 关键事件法:critical incident method 排列法:ranking method 平行比较法:paired comparison 硬性分布法:forced distribution method 晕圈错误:halo error 宽松:leniency 严格:strictness 3600反馈:360-degree feedback 叙述法:essay method 集中趋势:central tendency
11. 报酬与福利 报酬:compensation 直接经济报酬:direct financial compensation 间接经济报酬:indirect financial compensation 非经济报酬:no financial compensation 公平:equity 外部公平:external equity 内部公平:internal equity 员工公平:employee equity 小组公平:team equity 工资水平领先者:pay leaders 现行工资率:going rate 工资水平居后者:pay followers 劳动力市场:labor market 工作评价:job uation 排列法:ranking method 分类法:classification method 因素比较法:factor comparison method 评分法:point method 海氏指示图表个人能力分析法:Hay Guide Chart-profile Method 工作定价:job pricing 工资等级:pay grade 工资曲线:wage curve 工资幅度:pay range
12. 福利和其它报酬问题 福利(间接经济补偿) 员工股权计划:employee stock ownership plan,ESOP 值班津贴:shift differential 奖金:incentive compensation 分红制:profit sharing
13. 安全与健康的工作环境 安全:safety 健康:health 频率:frequency rate 紧张:stress 角色冲突:role conflict 催眠法:hypnosis 酗酒:alcoholism
14. 员工和劳动关系 工会:union 地方工会:local union 行业工会:craft union 产业工会:industrial union 全国工会:national union 谈判组:bargaining union 劳资谈判:collective bargaining 仲裁:arbitration 罢工:strike 内部员工关系:internal employee relations 纪律:discipline 纪律处分:disciplinary action 申诉:grievance 降职:demotion 调动:transfer 晋升:promotion |