人力资源部KPI指标

特林发表于 2009-3-13 20:29:00

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<COL style="WIDTH: 49pt; mso-width-source: userset; mso-width-alt: 2080" width=65>
<COL style="WIDTH: 128pt; mso-width-source: userset; mso-width-alt: 5472" width=171>
<COL style="WIDTH: 90pt; mso-width-source: userset; mso-width-alt: 3840" width=120>
<COL style="WIDTH: 51pt; mso-width-source: userset; mso-width-alt: 2176" width=68>
<COL style="WIDTH: 74pt; mso-width-source: userset; mso-width-alt: 3168" width=99>
<TBODY>
<TR style="HEIGHT: 15pt; mso-height-source: userset" height=20>
<TD class=xl46 style="BORDER-RIGHT: #ffffff; BORDER-TOP: #ffffff; BORDER-LEFT: #ffffff; WIDTH: 685pt; BORDER-BOTTOM: #ffffff; HEIGHT: 15pt; BACKGROUND-COLOR: transparent" width=913 colSpan=11 height=20>XXX电力公司2006年（人力资源部）KPI指标</TD></TR>
<TR style="HEIGHT: 24pt; mso-height-source: userset" height=32>
<TD class=xl36 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext 0.5pt solid; BORDER-LEFT: windowtext 0.5pt solid; WIDTH: 51pt; BORDER-BOTTOM: #ffffff; HEIGHT: 24pt; BACKGROUND-COLOR: navy" width=68 height=32>指标类型</TD>
<TD class=xl36 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext 0.5pt solid; BORDER-LEFT: windowtext; WIDTH: 35pt; BORDER-BOTTOM: #ffffff; BACKGROUND-COLOR: navy" width=46>该类指标总分</TD>
<TD class=xl36 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext 0.5pt solid; BORDER-LEFT: windowtext; WIDTH: 48pt; BORDER-BOTTOM: #ffffff; BACKGROUND-COLOR: navy" width=64>公司KPI</TD>
<TD class=xl37 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext 0.5pt solid; BORDER-LEFT: windowtext; WIDTH: 87pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: navy" width=116>部门KPI</TD>
<TD class=xl37 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext 0.5pt solid; BORDER-LEFT: windowtext; WIDTH: 44pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: navy" width=59>目标</TD>
<TD class=xl37 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext 0.5pt solid; BORDER-LEFT: windowtext; WIDTH: 28pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: navy" width=37>二级权重</TD>
<TD class=xl36 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext 0.5pt solid; BORDER-LEFT: windowtext; WIDTH: 49pt; BORDER-BOTTOM: #ffffff; BACKGROUND-COLOR: navy" width=65>考核频率</TD>
<TD class=xl37 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext 0.5pt solid; BORDER-LEFT: windowtext; WIDTH: 128pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: navy" width=171>指标公式/定义</TD>
<TD class=xl37 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext 0.5pt solid; BORDER-LEFT: windowtext; WIDTH: 90pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: navy" width=120>评分标准</TD>
<TD class=xl36 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext 0.5pt solid; BORDER-LEFT: windowtext; WIDTH: 51pt; BORDER-BOTTOM: #ffffff; BACKGROUND-COLOR: navy" width=68>信息来源</TD>
<TD class=xl37 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext 0.5pt solid; BORDER-LEFT: windowtext; WIDTH: 74pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: navy" width=99>备注</TD></TR>
<TR style="HEIGHT: 82.5pt; mso-height-source: userset" height=110>
<TD class=xl38 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext 0.5pt solid; BORDER-LEFT: windowtext 0.5pt solid; WIDTH: 51pt; BORDER-BOTTOM: #ffffff; HEIGHT: 82.5pt; BACKGROUND-COLOR: silver" width=68 height=110>财务层面</TD>
<TD class=xl34 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext 0.5pt solid; BORDER-LEFT: windowtext; WIDTH: 35pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=46 x:num>10</TD>
<TD class=xl32 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext 0.5pt solid; BORDER-LEFT: windowtext; WIDTH: 48pt; BORDER-BOTTOM: #ffffff; BACKGROUND-COLOR: transparent" width=64>运营成本</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 87pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=116>人力资源管理费用预算执行偏差率</TD>
<TD class=xl30 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 44pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=59>不超过5%</TD>
<TD class=xl39 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 28pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=37 x:num="1">100%</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext 0.5pt solid; BORDER-LEFT: windowtext; WIDTH: 49pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=65>季度</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 128pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=171>（实际费用－预算费用）÷预算费用×100％</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 90pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=120>每超过一个百分点扣20%分值</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext 0.5pt solid; BORDER-LEFT: windowtext; WIDTH: 51pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=68>计划财务部</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 74pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=99>人力资源管理费用： 招聘费用＋培训费用＋其他日常管理开支等</TD></TR>
<TR style="HEIGHT: 60pt; mso-height-source: userset" height=80>
<TD class=xl38 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext 0.5pt solid; BORDER-LEFT: windowtext 0.5pt solid; WIDTH: 51pt; BORDER-BOTTOM: #ffffff; HEIGHT: 98.25pt; BACKGROUND-COLOR: silver" width=68 height=131 rowSpan=2>客户层面</TD>
<TD class=xl34 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext 0.5pt solid; WIDTH: 35pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=46 rowSpan=2 x:num>20</TD>
<TD class=xl32 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext 0.5pt solid; BORDER-LEFT: windowtext 0.5pt solid; WIDTH: 48pt; BORDER-BOTTOM: #ffffff; BACKGROUND-COLOR: transparent" width=64 rowSpan=2>客户满意度</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 87pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=116>员工满意度</TD>
<TD class=xl39 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 44pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=59 x:num="0.9">90%</TD>
<TD class=xl39 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 28pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=37 x:num="0.7">70%</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 49pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=65>季度</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 128pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=171 x:str="员工满意度调查问卷得分 ">员工满意度调查问卷得分 </TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 90pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=120>实际值÷目标值×100%</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 51pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=68>员工满意度调查统计资料</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 74pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=99>　</TD></TR>
<TR style="HEIGHT: 38.25pt; mso-height-source: userset" height=51>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 87pt; BORDER-BOTTOM: windowtext 0.5pt solid; HEIGHT: 38.25pt; BACKGROUND-COLOR: transparent" width=116 height=51>人才招聘合格率</TD>
<TD class=xl39 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 44pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=59 x:num="0.99">99%</TD>
<TD class=xl39 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 28pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=37 x:num="0.3">30%</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 49pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=65>季度</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 128pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=171>当期招聘人才合格人数/当期招聘人才总数*100%</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 90pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=120>实际值÷目标值×100%</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 51pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=68>各部门</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 74pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=99>该指标限于通过正常招聘渠道的人员</TD></TR>
<TR style="HEIGHT: 48.75pt; mso-height-source: userset" height=65>
<TD class=xl38 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext 0.5pt solid; BORDER-LEFT: windowtext 0.5pt solid; WIDTH: 51pt; BORDER-BOTTOM: black 0.5pt solid; HEIGHT: 176.25pt; BACKGROUND-COLOR: silver" width=68 height=235 rowSpan=4>内部营运层面</TD>
<TD class=xl34 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext 0.5pt solid; WIDTH: 35pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=46 rowSpan=4 x:num>50</TD>
<TD class=xl32 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext 0.5pt solid; BORDER-LEFT: windowtext 0.5pt solid; WIDTH: 48pt; BORDER-BOTTOM: black 0.5pt solid; BACKGROUND-COLOR: transparent" width=64 rowSpan=4>人力资源管理提升</TD>
<TD class=xl35 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 87pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=116>本部门员工绩效考核按时性</TD>
<TD class=xl30 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 44pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=59>考核资料按时提交</TD>
<TD class=xl30 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 28pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=37 x:num="0.1">10%</TD>
<TD class=xl28 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 49pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=65>季度</TD>
<TD class=xl31 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 128pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=171>当期延时完成次数</TD>
<TD class=xl31 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 90pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=120>每延时完成1次，扣50%分值</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 51pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=68>主管领导/相关部门</TD>
<TD class=xl34 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 74pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=99>　</TD></TR>
<TR style="HEIGHT: 39pt; mso-height-source: userset" height=52>
<TD class=xl35 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 87pt; BORDER-BOTTOM: windowtext 0.5pt solid; HEIGHT: 39pt; BACKGROUND-COLOR: transparent" width=116 height=52>本部门员工绩效考核数据准确性</TD>
<TD class=xl30 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 44pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=59>考核数据准确</TD>
<TD class=xl30 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 28pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=37 x:num="0.1">10%</TD>
<TD class=xl28 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 49pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=65>季度</TD>
<TD class=xl31 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 128pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=171>当期数据错误次数</TD>
<TD class=xl31 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 90pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=120>考核数据错误1次，扣50%分值</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 51pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=68>主管领导</TD>
<TD class=xl34 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 74pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=99>　</TD></TR>
<TR style="HEIGHT: 39pt; mso-height-source: userset" height=52>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 87pt; BORDER-BOTTOM: windowtext 0.5pt solid; HEIGHT: 39pt; BACKGROUND-COLOR: transparent" width=116 height=52>人力资源管理制度及流程修订完成率</TD>
<TD class=xl39 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 44pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=59 x:num="1">100%</TD>
<TD class=xl39 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 28pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=37 x:num="0.4">40%</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 49pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=65>年度</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 128pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=171>流程制度计划修订数÷实际完成数×100％</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 90pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=120>实际值÷目标值×100%</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 51pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=68>主管领导</TD>
<TD class=xl34 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 74pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=99>　</TD></TR>
<TR style="HEIGHT: 49.5pt; mso-height-source: userset" height=66>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 87pt; BORDER-BOTTOM: windowtext 0.5pt solid; HEIGHT: 49.5pt; BACKGROUND-COLOR: transparent" width=116 height=66>人事事务差错次数（包括档案、薪酬、社险等）</TD>
<TD class=xl30 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 44pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=59>当期不超过2人次</TD>
<TD class=xl39 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 28pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=37 x:num="0.4">40%</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 49pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=65>季度</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 128pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=171>人事档案/薪资核算/社会保险等其他等人事资料的差错次数</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 90pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=120>实际值÷目标值×100%</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 51pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=68>各部门/相关人员</TD>
<TD class=xl34 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 74pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=99>　</TD></TR>
<TR style="HEIGHT: 53.25pt; mso-height-source: userset" height=71>
<TD class=xl38 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext 0.5pt solid; WIDTH: 51pt; BORDER-BOTTOM: black 0.5pt solid; HEIGHT: 81pt; BACKGROUND-COLOR: silver" width=68 height=108 rowSpan=2>学习与发展层面</TD>
<TD class=xl40 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext 0.5pt solid; WIDTH: 35pt; BORDER-BOTTOM: black 0.5pt solid; BACKGROUND-COLOR: transparent" width=46 rowSpan=2 x:num>20</TD>
<TD class=xl32 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext 0.5pt solid; WIDTH: 48pt; BORDER-BOTTOM: black 0.5pt solid; BACKGROUND-COLOR: transparent" width=64 rowSpan=2>培训计划完成率</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 87pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=116>培训计划完成率</TD>
<TD class=xl39 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 44pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=59 x:num="1">100%</TD>
<TD class=xl39 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 28pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=37 x:num="0.7">70%</TD>
<TD class=xl33 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 49pt; BORDER-BOTTOM: #ffffff; BACKGROUND-COLOR: transparent" width=65>季度</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 128pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=171>实际培训课程数÷计划培训课程数</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 90pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=120>实际值÷目标值×100%</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 51pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=68>主管领导</TD>
<TD class=xl34 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 74pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=99>　</TD></TR>
<TR style="HEIGHT: 27.75pt; mso-height-source: userset" height=37>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 87pt; BORDER-BOTTOM: windowtext 0.5pt solid; HEIGHT: 27.75pt; BACKGROUND-COLOR: transparent" width=116 height=37>人均完成培训课时</TD>
<TD class=xl34 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 44pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=59>40小时/人/年</TD>
<TD class=xl39 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 28pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=37 x:num="0.3">30%</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext 0.5pt solid; BORDER-LEFT: windowtext; WIDTH: 49pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=65>季度</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 128pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=171>实际完成课时÷计划课时×100%</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 90pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=120>实际值目标值*100%</TD>
<TD class=xl29 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 51pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=68>各部门</TD>
<TD class=xl34 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext; WIDTH: 74pt; BORDER-BOTTOM: windowtext 0.5pt solid; BACKGROUND-COLOR: transparent" width=99>　</TD></TR>
<TR style="HEIGHT: 45.75pt; mso-height-source: userset" height=61>
<TD class=xl38 style="BORDER-RIGHT: windowtext 0.5pt solid; BORDER-TOP: windowtext; BORDER-LEFT: windowtext 0.5pt solid; WIDTH: 51pt; BORDER-BOTTOM: black 0.5pt solid; HEIGHT: 114pt; BACKGROUND-COLOR: silver" width=68 height=152 rowSpan=2>说明事项</TD>
<TD class=xl48 style="BORDER-RIGHT: black 0.5pt solid; BORDER-TOP: windowtext 0.5pt solid; BORDER-LEFT: windowtext 0.5pt solid; WIDTH: 634pt; BORDER-BOTTOM: black 0.5pt solid; BACKGROUND-COLOR: transparent" width=845 colSpan=10 rowSpan=2>1、绩效总分为以上4类得分之和。绩效每类考核分值=（指标目标达成值1×二级权重1＋指标目标达成值2×二级权重2...)×该类指标总分，其中，指标目标达成值＝指标实际数值÷目标值，最高为1，超出1者按1计。有特殊说明的除外； 2、各部门负责人由该部门主管领导实施考核，交总经理办公会审议通过。部门内各职位由其直接上级实施考核（详见《绩效管理手册》），经部门经理审核后，主管领导审批； 3、信息收集部门应及时（下月5日17：00前）将所收集或统计的信息经部门经理审核后交被考核部门主管领导； 4、各部门主管领导应在每月的9日17：00前将所属部门及其负责人的考核结果交人力资源部，并由人力资源部绩效考核主管进行统计和分析，形成当期公司的总体绩效。 5、其他考核管理规定详见有关绩效考核的制度，未尽事宜由公司绩效管理最高权力机构--总经理办公会解释和处理。</TD></TR>
<TR style="HEIGHT: 68.25pt; mso-height-source: userset" height=91></TR></TBODY></TABLE>

飞少发表于 2009-3-13 21:54:00

回复 1F 特林的帖子

有最新版的吗？

幸福一一 发表于 2009-3-17 15:08:00

回复：人力资源部KPI指标

学习了谢谢

但似乎不完整

sq158 发表于 2009-3-18 00:18:00

回复：人力资源部KPI指标

谢谢,很受用

sq158 发表于 2009-3-18 00:23:00

回复：人力资源部KPI指标

谢谢,很受用

mp71092008 发表于 2009-3-23 14:54:00

回复：人力资源部KPI指标

受益无穷，多谢指教

游牧人1985 发表于 2010-7-22 07:52:56

回复 1# 特林的帖子

不完整啊，兄弟发个完整的给我参考一下，谢谢，我的Email:1122126882qq.com

寻知发表于 2011-4-16 09:26:41

不太全，还是谢谢。

xhjsusan 发表于 2011-4-16 22:17:59

有用，可以参考部分

布蕾发表于 2011-5-11 22:41:38

从bsc的角度分析kpi，把绩效上升到战略，厉害啊。。。这真不是一般公司能做的来的。

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