罗雅霖老师博客论坛店长培训支招：店长应该具备领导能力
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /><st1:PersonName w:st="on" ProductID="罗雅霖"><B style="mso-bidi-font-weight: normal"><SPAN style="COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">罗雅霖</SPAN></B></st1:PersonName><B style="mso-bidi-font-weight: normal"><SPAN style="COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">老师博客论坛店长培训支招：店长应该具备领导能力</SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN lang=EN-US style="COLOR: black; mso-bidi-font-size: 10.5pt"><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></B></P><P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt; mso-char-indent-count: 2.0"><SPAN lang=EN-US style="COLOR: black; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold"><FONT face="Times New Roman"> </FONT></SPAN><B style="mso-bidi-font-weight: normal"><SPAN style="COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">解决问题的能力</SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN lang=EN-US style="COLOR: black; mso-bidi-font-size: 10.5pt"><o:p></o:p></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt; mso-char-indent-count: 2.0"><SPAN style="COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">解决问题首先要发现问题，作为一个经营管理者，要善于发现问题，特别是零售店经营管理作为一个整体，对作业流程、各个环节都要丝丝入扣，只要一个环节出问题就会影响整体，所以经营管理者要将各种问题消除于萌芽状态，同时对出现的问题有及时、妥善地解决的能力，并且要从中找出根源，加以改进。</SPAN><SPAN lang=EN-US style="COLOR: black; mso-bidi-font-size: 10.5pt"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 18.05pt; mso-char-indent-count: 2.0"><SPAN class=postbody1><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana">良好的沟通能力</SPAN></B></SPAN><SPAN class=postbody1><B style="mso-bidi-font-weight: normal"><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-size: 10.5pt"><o:p></o:p></SPAN></B></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 18pt; mso-char-indent-count: 2.0"><SPAN class=postbody1><SPAN style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana">包括与店员的沟通和与顾客的沟通。如果不能有效沟通，那么在促进销售与团队协作方面都会出现问题，最终无法承担店长责任。</SPAN></SPAN><SPAN lang=EN-US style="COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-size: 10.5pt"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 18.05pt; mso-char-indent-count: 2.0"><SPAN class=postbody1><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana">良好的执行能力</SPAN></B></SPAN><SPAN class=postbody1><B style="mso-bidi-font-weight: normal"><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-size: 10.5pt"><o:p></o:p></SPAN></B></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 18pt; mso-char-indent-count: 2.0"><SPAN class=postbody1><SPAN style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana">作为店长，承担的主要是执行层面的工作。不能迅速、有效地执行总部的统一计划与指令，会对本店的绩效带来很大的影响，最终影响整体绩效。</SPAN></SPAN><SPAN lang=EN-US style="COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-size: 10.5pt"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 18.05pt; mso-char-indent-count: 2.0"><SPAN class=postbody1><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana">丰富的销售与客户服务经验</SPAN></B></SPAN><SPAN class=postbody1><B style="mso-bidi-font-weight: normal"><SPAN lang=EN-US style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-size: 10.5pt"><o:p></o:p></SPAN></B></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 18pt; mso-char-indent-count: 2.0"><SPAN class=postbody1><SPAN style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana">对于零售店来说，店长的经验非常重要，只有自己有丰富的经验，才能带出好的店员，才能有效管理品种和库存，才能知道如何促进销售、如何吸引和留住顾客。</SPAN></SPAN><SPAN lang=EN-US style="COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-size: 10.5pt"><o:p></o:p></SPAN></P>
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