战略管理诊断(doc18)
我的帖不用回覆 本帖最后由 it99master 于 2011-3-17 15:49 编辑 </I><BR><BR><P style="TEXT-INDENT: 21pt; MARGIN: 0cm 0cm 0pt" class=MsoNormal><FONT size=3><SPAN style="FONT-FAMILY: 宋体; COLOR: black; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">要进行战略管理的调研,首先要制定调研提纲,向企业索取相关的资料。</SPAN><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><FONT face="Times New Roman"> <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></FONT></SPAN></FONT></P>
<P style="TEXT-INDENT: 21pt; MARGIN: 0cm 0cm 0pt" class=MsoNormal><FONT size=3><SPAN style="FONT-FAMILY: 宋体; COLOR: black; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">索取的资料的种类和内容:</SPAN><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><o:p></o:p></SPAN></FONT></P>
<P style="TEXT-INDENT: 21pt; MARGIN: 0cm 0cm 0pt" class=MsoNormal><FONT size=3><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><FONT face="Times New Roman">1</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; COLOR: black; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">、企业背景资料:企业经营、生产、财务资料等等</SPAN><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><o:p></o:p></SPAN></FONT></P>
<P style="TEXT-INDENT: 21pt; MARGIN: 0cm 0cm 0pt" class=MsoNormal><FONT size=3><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><FONT face="Times New Roman">2</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; COLOR: black; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">、企业发展目标、战略及长短期规划</SPAN><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><FONT face="Times New Roman"> <o:p></o:p></FONT></SPAN></FONT></P>
<P style="TEXT-INDENT: 21pt; MARGIN: 0cm 0cm 0pt" class=MsoNormal><FONT size=3><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><FONT face="Times New Roman">3</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; COLOR: black; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">、组织管理资料:</SPAN><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><o:p></o:p></SPAN></FONT></P>
<P style="TEXT-INDENT: 21pt; MARGIN: 0cm 0cm 0pt" class=MsoNormal><FONT size=3><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><FONT face="Times New Roman">1</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; COLOR: black; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">)组织机构图</SPAN><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><o:p></o:p></SPAN></FONT></P>
<P style="TEXT-INDENT: 21pt; MARGIN: 0cm 0cm 0pt" class=MsoNormal><FONT size=3><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><FONT face="Times New Roman">2</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; COLOR: black; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">)职务说明书</SPAN><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><o:p></o:p></SPAN></FONT></P>
<P style="TEXT-INDENT: 21pt; MARGIN: 0cm 0cm 0pt" class=MsoNormal><FONT size=3><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><FONT face="Times New Roman">3</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; COLOR: black; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">)工作流程图</SPAN><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><o:p></o:p></SPAN></FONT></P>
<P style="TEXT-INDENT: 21pt; MARGIN: 0cm 0cm 0pt" class=MsoNormal><FONT size=3><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><FONT face="Times New Roman">4</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; COLOR: black; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">、管理制度:重点考察管理制度的目的、规则、程序、内容,分析各种制度是否完整制定、确实实施,制度执行结果是否符合企业实际状况</SPAN><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><o:p></o:p></SPAN></FONT></P>
<P style="TEXT-INDENT: 21pt; MARGIN: 0cm 0cm 0pt" class=MsoNormal><FONT size=3><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><FONT face="Times New Roman">1</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; COLOR: black; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">)录用制度</SPAN><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><o:p></o:p></SPAN></FONT></P>
<P style="TEXT-INDENT: 21pt; MARGIN: 0cm 0cm 0pt" class=MsoNormal><FONT size=3><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><FONT face="Times New Roman">2</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; COLOR: black; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">)晋升制度</SPAN><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><o:p></o:p></SPAN></FONT></P>
<P style="TEXT-INDENT: 21pt; MARGIN: 0cm 0cm 0pt" class=MsoNormal><FONT size=3><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><FONT face="Times New Roman">3</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; COLOR: black; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">)考核制度</SPAN><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><o:p></o:p></SPAN></FONT></P>
<P style="TEXT-INDENT: 21pt; MARGIN: 0cm 0cm 0pt" class=MsoNormal><FONT size=3><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><FONT face="Times New Roman">4</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; COLOR: black; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">)薪酬和福利制度</SPAN><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><o:p></o:p></SPAN></FONT></P>
<P style="TEXT-INDENT: 21pt; MARGIN: 0cm 0cm 0pt" class=MsoNormal><FONT size=3><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><FONT face="Times New Roman">5</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; COLOR: black; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">)教育和培训制度</SPAN><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><o:p></o:p></SPAN></FONT></P>
<P style="TEXT-INDENT: 21pt; MARGIN: 0cm 0cm 0pt" class=MsoNormal><FONT size=3><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><FONT face="Times New Roman">6</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; COLOR: black; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">)人事管理档案:</SPAN><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><o:p></o:p></SPAN></FONT></P>
<P style="TEXT-INDENT: 21pt; MARGIN: 0cm 0cm 0pt" class=MsoNormal><FONT size=3><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><FONT face="Times New Roman">7</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; COLOR: black; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">)人事工作计划书和相应记录</SPAN><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><o:p></o:p></SPAN></FONT></P>
<P style="TEXT-INDENT: 21pt; MARGIN: 0cm 0cm 0pt" class=MsoNormal><FONT size=3><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><FONT face="Times New Roman">8</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; COLOR: black; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">)人员档案</SPAN><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><o:p></o:p></SPAN></FONT></P>
<P style="TEXT-INDENT: 21pt; MARGIN: 0cm 0cm 0pt" class=MsoNormal><FONT size=3><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><FONT face="Times New Roman">5</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; COLOR: black; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">、有关企业文化建设方面的资料,如公司价值观、公司标识、公司经营理念等</SPAN><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><o:p></o:p></SPAN></FONT></P>
<P style="TEXT-INDENT: 21pt; MARGIN: 0cm 0cm 0pt" class=MsoNormal><FONT size=3><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><FONT face="Times New Roman">6</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; COLOR: black; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">、企业规模:股东、员工、附属单位、</SPAN><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><o:p></o:p></SPAN></FONT></P>
<P style="TEXT-INDENT: 21pt; MARGIN: 0cm 0cm 0pt" class=MsoNormal><FONT size=3><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><FONT face="Times New Roman">7</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; COLOR: black; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">、财务状况相关资料等</SPAN><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><o:p></o:p></SPAN></FONT></P>
<P style="TEXT-INDENT: 21pt; MARGIN: 0cm 0cm 0pt" class=MsoNormal><SPAN style="FONT-FAMILY: 宋体; COLOR: black; mso-bidi-font-size: 10.5pt; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'"><FONT size=3>得到相关资料后,咨询人员应进一步拟订调研提纲,就公司的规章制度、管理流程、企业文化建设等问题赴客户企业进行实地调研,通过与各部门领导及员工的面谈、座谈或发放调查问卷等形式,深入细致地诊察客户企业面临的问题和追求的目的,识别引起和影响这些问题的因素和要点,并且为找到解决问题的方法准备所有必要的信息。</FONT></SPAN><B style="mso-bidi-font-weight: normal"><SPAN style="COLOR: black; mso-bidi-font-size: 10.5pt" lang=EN-US><o:p></o:p></SPAN></B></P> 本帖最后由 it99master 于 2011-3-17 15:50 编辑 <br /><br /> 非常感谢楼主分享这样的好资料!
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