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1. 人力资源管理:Human Resource Management ,HRM V, J2 E& q) ~8 G; S8 `( L
人力资源经理:human resource manager$ B6 y. r# T: E; H/ {( v2 {
高级管理人员:executive
, O- e' x. o$ B" |职业:profession
- [3 H( `8 Y0 _2 u9 M2 w道德标准:ethics
" B0 R& P" i* R! y' S" E3 x" n操作工:operative employees# `6 w: A; Q( t$ g: ^
专家:specialist0 `5 n* } c0 x8 |' D/ t
人力资源认证协会:the Human Resource Certification Institute,HRCI6 U0 U: s! d2 J: h) F9 c2 ]2 E
4 ~3 Y, z( ^) j7 |9 E- T7 [
2. 外部环境:external environment4 ?6 E5 U, s4 ^% X+ @5 C2 G
内部环境:internal environment
8 \; \, O. g# J- }& a' f政策:policy
9 }4 u, S% X" z. h$ @" o* i企业文化:corporate culture
7 M# c5 i* b. {, e- Q9 }目标:mission% c( @1 M0 K [* r+ p( d
股东:shareholders
! o) D, b$ n( @" M非正式组织:informal organization' B% n1 M/ M1 t1 \7 q) V5 U+ x, |
跨国公司:multinational corporation,MNC4 f8 n& L& K1 X
管理多样性:managing diversity$ {5 \: M; A- u8 g
1 w7 ^5 c- V' n$ Q) j
3. 工作:job8 r2 e+ W# E' ]- C
职位:posting9 |* L' {6 p6 d5 N' H% s1 K f
工作分析:job analysis
" a+ l8 P4 [5 v4 _工作说明:job description* }. H: f3 P# y# _" r
工作规范:job specification' E- [1 K9 z. \# V8 `
工作分析计划表:job analysis schedule,JAS
* {( p* _" K' A( `0 V" q职位分析问卷调查法:Management Position Description Questionnaire,MPDQ
8 P, Q, d3 ?% g. ]7 {行政秘书:executive secretary
3 }" B2 B; Y7 | S5 v. u9 i地区服务经理助理:assistant district service manager
" ]" L. d& j3 [- K
! g- s A" N+ i" ~3 |9 G0 k6 r4. 人力资源计划:Human Resource Planning,HRP
0 U& r8 n, c# D& S战略规划:strategic planning! X+ Y" Y9 ^+ _+ Z* m. e% m
长期趋势:long term trend7 k2 a0 F, m0 [ h4 a" Y
要求预测:requirement forecast
0 I& w4 W% x5 ]/ z供给预测:availability forecast4 K9 W1 q) @+ L9 D! i( O
管理人力储备:management inventory
" R$ T6 y; e; D) P6 c裁减:downsizing
5 N, v& }7 a1 W/ a. n# M' N人力资源信息系统:Human Resource Information System,HRIS# Y' n& k F+ {5 L! B, p8 b3 b9 C- A
+ J8 E! N8 I7 W: A8 O
5. 招聘:recruitment& G- I; M+ ?2 k& l
员工申请表:employee requisition
_! w6 L& x; J* L* D/ A! K招聘方法:recruitment methods
8 z" D' V/ _' ]/ _- ]2 j' p内部提升:Promotion From Within ,PFW
4 q8 ]- s& v. M! ?# t+ v' j工作公告:job posting. r$ u% w. r- n8 Q. C2 u; g
广告:advertising
+ H& d E Z0 s8 g5 s职业介绍所:employment agency
8 Q9 a; D' A" y2 Y( [特殊事件:special events
! z+ l% P7 b; {实习:internship
* G% _6 h& }+ q$ U# S$ t. K+ }5 F* |! H( q& K
6. 选择:selection
( F( H( ?+ g5 A/ X2 Y$ }( q& U# i, q选择率:selection rate
/ j4 `% K0 `. q- q' a, [; {简历:resume# n; O" ~7 A0 r. c9 J
标准化:standardization
7 c4 M& c- e9 f) X" P. O D有效性:validity+ T, Z: r3 F9 T5 ]
客观性:objectivity
% Y4 v2 D. r" t" n) g" X" j: n) p6 a规范:norm
+ C+ w2 S" N! h h录用分数线:cutoff score; ?1 [/ ~, b% ?& ]8 ^4 J
准确度:aiming
, ~1 q8 U; p. j9 J业务知识测试:job knowledge tests: Q+ ^ a G1 g' r) }
求职面试:employment interview
- M* @' Y4 z( {- q/ Y. v非结构化面试:unstructured interview
V, N) Y* I- Y6 x0 A! I结构化面试:structured interview
4 n: T" F' _" ?小组面试:group interview
+ V( d1 b% W; ]0 p) j/ B职业兴趣测试:vocational interest tests1 ]" t1 x/ i! N0 Z6 q2 u6 P9 ~9 M' M: X
会议型面试:board interview, Y5 e& @* E* _* _9 P g% ^7 N; v9 ^, E
9 i/ v# }0 h0 `7. 组织变化与人力资源开发
7 S/ J) y, y( Z5 s人力资源开发:Human Resource Development,HRD
! E/ ^' n/ p: f) P( h6 |培训:training
7 H( D- v7 K, a开发:development# h- c/ f2 n6 L
定位:orientation3 `- J$ `% O, ^% g9 \
训练:coaching
/ [! W% h2 \4 V K' l; p. C" o# D' ?辅导:mentoring
# w' ^. X3 ^- W% J2 w经营管理策略:business games, V0 m c, u" ?+ }2 y3 }
案例研究:case study
1 U7 p6 O/ @6 ]- O% D4 e会议方法:conference method
6 \: \1 W4 c8 C" W3 A角色扮演:role playing, v! {1 Z$ {* O; {" D2 u
工作轮换:job rotating
; e! T' r# R1 p在职培训:on-the-job training ,OJT
' F/ U0 t& {' e4 B& v' d媒介:media% G6 G3 s/ y2 S" m+ x' F
, L5 y5 u/ ]7 [% ?8 K3 a3 u& d' `
8. 企业文化与组织发展
1 T! J p/ M/ e8 T; U5 B企业文化:corporate culture
7 Z4 Q0 j! i1 n4 R7 r组织发展:organization development,OD9 o x9 L* U" I" J/ c
调查反馈:survey feedback
3 R* l% r+ |; R8 I质量圈:quality circles$ p: t2 y% u; m3 j! V! j! R. u9 H) V& G
目标管理:management by objective,MBO/ l4 g0 |5 t3 y* K
全面质量管理:Total Quality Management,TQM
8 x: C% Z' [. J' }( P; G, r团队建设:team building! t9 p( k4 H! @, J c8 K9 H
. ^3 [% ]' i0 X1 Q+ z1 G. Q1 L9. 职业计划与发展
5 ^( E0 o9 t* r# H5 Y1 @" Y8 A职业:career& ]& _/ G# G D$ j! d
职业计划:career planning+ l: _$ q% S$ s" i5 d
职业道路:career path
& t1 m; \* | M" e! Z6 V. p职业发展:career development
) J) J! O# w( t7 S' g0 D6 w& I自我评价:self-assessment) u' j$ L$ g5 E% p9 ? x' S
职业动机:career anchors6 b( M! A3 I1 e! C6 h
) I8 I4 ~* c1 k; t. V$ [10. 绩效评价7 K! Q5 u1 R; |) G/ g. w1 G$ ~
绩效评价:Performance Appraisal,PA
* f5 r- D& U/ c7 h/ r小组评价:group appraisal
+ ]& h% O. n/ H8 J$ F& D业绩评定表:rating scales method
/ |' {' D0 H# r关键事件法:critical incident method3 L, j0 |% E+ P9 U8 }* s! p& y
排列法:ranking method9 h6 V+ z5 |2 C3 a3 O
平行比较法:paired comparison( U" S) l+ ~' p+ n
硬性分布法:forced distribution method
$ w) a" y$ i. C晕圈错误:halo error
' V f w; R* d宽松:leniency' A1 H4 }; ~- J8 Q. l9 o
严格:strictness# U$ O8 N) j L2 j* z6 b% K
3600反馈:360-degree feedback
V+ `. M |: e$ x叙述法:essay method" Q% M) N, x5 i
集中趋势:central tendency
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11. 报酬与福利& C: K3 L1 p9 J, H! Q( U
报酬:compensation
6 ?, u* B( |- ]/ L2 y直接经济报酬:direct financial compensation1 ~2 d9 J7 z3 b, ?( b8 K8 w
间接经济报酬:indirect financial compensation" |. T; W$ ~$ D6 x- I, o7 c& ~5 k
非经济报酬:no financial compensation
1 V) X9 Q! w, x+ H公平:equity, f) m9 W" Y. Y/ d: g
外部公平:external equity
# D6 D% b9 G% k5 T( d6 F内部公平:internal equity
* l6 X$ @: ~. j- s! `& E员工公平:employee equity, P7 }- j& E: L* @, E) C
小组公平:team equity
0 i" m5 v7 o1 `8 N- A, @工资水平领先者:pay leaders; L! e9 y( l f: n" O! J; ~; Z7 n" Q
现行工资率:going rate
% x, _7 c6 p* p" G工资水平居后者:pay followers- f- C) s4 L l4 C: W# n
劳动力市场:labor market3 A, U7 {$ z: q. u5 l w9 y4 l" ^
工作评价:job uation
I: G) i' ~: w排列法:ranking method7 E- v) a; e" |
分类法:classification method
6 u2 i7 E) a( X9 T因素比较法:factor comparison method
2 x" j0 {$ R9 Z. H, ~0 i, t评分法:point method2 C+ E4 R5 p6 C5 R8 ^% k
海氏指示图表个人能力分析法:Hay Guide Chart-profile Method5 Q/ m6 P, d, `
工作定价:job pricing; v& x. p& m5 M0 Y
工资等级:pay grade
8 d; `! P1 C- F$ v$ n, n* K工资曲线:wage curve
. G$ o _9 o# e工资幅度:pay range
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12. 福利和其它报酬问题
6 Z4 ?# \; `6 W, J# Y福利(间接经济补偿)9 f9 |* i% A1 r' a* d7 G; J; y$ B% t
员工股权计划:employee stock ownership plan,ESOP
( U. z9 _* E% r值班津贴:shift differential3 s% e% R7 L0 F5 d2 w
奖金:incentive compensation
$ W; z6 J7 W3 O8 W* H分红制:profit sharing: w$ q- n: ?7 A( |: g/ M
9 z2 r& f" O' f" C13. 安全与健康的工作环境7 i" n7 i: B* y% f2 b
安全:safety
2 D4 j: Z- K$ j$ Q健康:health
; Q6 L8 a% Q& J- }. I/ T4 n/ L0 q频率:frequency rate
4 ]& `0 k; d8 R! ^3 p- J紧张:stress {7 p* j3 R& l( t" f
角色冲突:role conflict3 z+ X6 r/ s Q; c4 p: ?4 E! T6 t
催眠法:hypnosis* l& B5 Y# t* P8 n+ i
酗酒:alcoholism
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14. 员工和劳动关系2 Z6 S. B4 J0 Z+ y# v
工会:union
1 L; C& k& D2 h# j- f% E. w地方工会:local union! A( V1 K+ A2 I5 _! C7 l0 @
行业工会:craft union- q# I1 b8 ^0 U& c8 F4 c+ P) N" P3 u2 H
产业工会:industrial union
+ l+ ]' X" Q8 o' G% |( m全国工会:national union( h4 x& \( _5 ?# F
谈判组:bargaining union
9 L1 `, M! w$ ^劳资谈判:collective bargaining
3 l$ W: L2 J. ?; q; b `仲裁:arbitration3 ~; F+ Q# Q1 g% s% m% k. U: F
罢工:strike
1 L }7 Q, p d4 K内部员工关系:internal employee relations% u0 r' t& l/ B' k
纪律:discipline: M& L$ E. ^& [* h! R7 Q/ `
纪律处分:disciplinary action0 p$ k; J4 Z3 W0 n# b" K: _+ G+ }
申诉:grievance. t: E: Z1 T4 h; y3 i) P1 f
降职:demotion
% l! c: ^1 \* H5 U7 ~调动:transfer
8 N* P$ j+ {& O7 j8 f! ?( ^晋升:promotion
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