- 最后登录
- 2013-6-25
- 注册时间
- 2012-9-4
- 威望
- 0
- 金钱
- 196
- 贡献
- 34
- 阅读权限
- 20
- 积分
- 230
- 日志
- 0
- 记录
- 0
- 帖子
- 15
- 主题
- 0
- 精华
- 0
- 好友
- 0
  
该用户从未签到  - 注册时间
- 2012-9-4
- 最后登录
- 2013-6-25
- 积分
- 230
- 精华
- 0
- 主题
- 0
- 帖子
- 15
|
) B$ ~1 A. o" O9 m, ~1.人力资源管理:(Human Resource Management ,HRM)
5 H' ]( N8 G$ Q( z: _5 Q% E人力资源经理:( human resource manager)
- _& |* o7 o, j$ \4 p( T高级管理人员:(executive)
3 f# ]3 G$ ^# ?% X3 X职业:(profession)
( @; m6 w- \* p& _: z8 _道德标准:(ethics)
9 w ^8 v4 o# k: g3 E9 A6 W操作工:(operative employees) 8 P8 k: t7 D( k! L/ b7 V" S
专家:(specialist) % @$ @& X% X- o, g/ g4 [ f
人力资源认证协会:(the Human Resource Certification Institute,HRCI) 2. 外部环境:(external environment)
8 Z: ^0 V8 l3 e- R2 ]- h内部环境:(internal environment) ( }; J! O4 F8 V
政策:(policy) - x2 v, `4 `, D& `
企业文化:(corporate culture) Y0 B: C5 [- F2 D, O# B+ O
目标:(mission) / f4 G9 o e5 \' p2 @
股东:(shareholders) ^/ c; B. |, X n5 t4 i' E
非正式组织:(informal organization)
. n0 p: b: [; |$ U6 r2 } U0 r* V跨国公司:(multinational corporation,MNC)
) ?# B# q8 n, d. o6 p7 F" D5 K管理多样性:(managing diversity) 3. 工作:(job)
& p9 x( {5 E, D5 M$ k$ \职位:(posting) . y# q5 n/ j% } d- I9 R
工作分析:(job analysis)
3 d! M5 k: T# o# t# m. V工作说明:(job description)
) Y J: Y! @. R& G工作规范:(job specification)
; {: l- g$ j! _9 n i; q工作分析计划表:(job analysis schedule,JAS)
& T+ D4 @1 C& `! W9 S职位分析问卷调查法:(Management Position Description Questionnaire,MPDQ) 9 x" K9 |7 |2 c: Z6 J, O
行政秘书:(executive secretary) $ c4 r" B6 z2 U( O# }) t
地区服务经理助理:(assistant district service manager) . e7 p) _/ I! T! i; U
4. 人力资源计划:(Human Resource Planning,HRP)
1 {7 G6 t) V/ l& u" q战略规划:(strategic planning) 4 _- p7 m& }1 a: I& a2 }) U& h, J
长期趋势:(long term trend)
7 ~% ^: j9 {* c& U8 i+ K8 E要求预测:(requirement forecast) ( e4 e' C/ Y) R1 B( R8 V
供给预测:(availability forecast) . ^* [$ C8 x. n6 p6 F
管理人力储备:(management inventory) ! D- Q4 r$ C) [
裁减:(downsizing) 2 S/ J/ A5 n L, T1 u* b
人力资源信息系统:(Human Resource Information System,HRIS) - j2 l% ]7 P# T$ b& z# v
5. 招聘:(recruitment)
) d$ E0 J2 h6 V" M# q0 N$ w1 A员工申请表:(employee requisition)
k1 F- Q" m. @8 H' e1 v3 z招聘方法:(recruitment methods) n ^# ~' c$ c; r0 Q2 R' X
内部提升:(Promotion From Within ,PFW)
4 @6 X' w% t1 j& z- [工作公告:(job posting) 6 k0 y- M" I$ ]
广告:(advertising) - t/ d# v) j3 u% Q; G
职业介绍所:(employment agency) ; Q6 o8 g+ Y+ P' `4 |+ j9 o
特殊事件:(special events) ! x, P3 ^- W' o6 s. h1 e8 c
实习:(internship)
. k' v" w& K- \$ j. P6. 选择:(selection) % f2 Y) {9 _$ w+ b+ r+ q
选择率:(selection rate)
/ Q3 j y2 Y0 s) d: U- X9 \* ~简历:(resume) . z( b' y6 G( [& G1 B
标准化:(standardization)
8 t$ Q" k4 ]; r5 \7 m+ E6 M: a有效性:(validity)
* X# S8 L( a4 k# J+ H; `/ a2 \, L客观性:(objectivity)
0 F2 q ?% s$ V" ~- U7 v规范:(norm) : Z: ]2 x9 f3 k9 C) p9 d0 N5 x
录用分数线:(cutoff score) 准确度:(aiming)
Y3 [& B$ x* F# y业务知识测试:(job knowledge tests) ) H3 i9 b1 ]9 C% S4 U6 V. f9 n
求职面试:(employment interview) * a1 @3 q' `( w; |
非结构化面试:(unstructured interview)
2 u% C! X* R$ S& ~7 }+ }7 A结构化面试:(structured interview) + b' P1 G. C, `0 ]
小组面试:(group interview)
3 X1 _/ k) C+ |7 R/ z3 K! P# M职业兴趣测试:(vocational interest tests)
/ p' s1 u: r: c: l9 a; K" p' Q6 _6 b9 j会议型面试:(board interview)
, ? N1 s" [# A7. 组织变化与人力资源开发 : X* b3 V0 q* Z! o5 m5 [* H8 \8 }
人力资源开发:(Human Resource Development,HRD) 4 L$ K# k t2 i6 } L; e
培训:(training) ( s: j: [5 |, n* H3 B' J
开发:(development)
* ]2 F* h" A, T定位:(orientation) * p. k" u1 q9 V- F) F, o0 h) a7 P
训练:(coaching) 5 h8 r- p: f& Z+ r4 H* f2 w
辅导:(mentoring)
' ] {6 a/ a9 h9 j经营管理策略:(business games)
$ h# e. y& c% y# t案例研究:(case study)
1 r0 X" b. @- A$ Q0 o- h' }会议方法:(conference method)
" x& ~9 P% v3 w角色扮演:(role playing)
' O4 R& E# _4 b" {工作轮换:(job rotating) 7 P N1 n g( l$ N- A0 L- [
在职培训:(on-the-job training ,OJT)
$ d" Y! O' X) _0 n* ~2 a ]7 `媒介:(media)
2 x8 B1 ^( l+ Z; R) s. h0 u8. 企业文化与组织发展
$ s- u5 u. d) s! v9 Y企业文化:(corporate culture) 6 F' t# n! @1 u% s' O
组织发展:(organization development,OD)
+ I! Q" q: w, A3 ?/ U. ?调查反馈:(survey feedback) b g: L) _& j6 R
质量圈:(quality circles)
7 I; |5 G' w- Z. [8 D; V0 y* S3 f目标管理:(management by objective,MBO) 3 u6 h+ ~" C" M1 ]8 W
全面质量管理:(Total Quality Management,TQM)
' l* A7 Y. ~6 K. N' ]; w团队建设:(team building) 9 ]5 `& I4 ]& c r k( T
9. 职业计划与发展 6 e S5 [) x; k' b+ V4 y
职业:(career) , B# ]* K: x8 ^& M+ ~6 k
职业计划:(career planning) + Z6 F) n& i0 F/ E) W. m1 R, q
职业道路:(career path)
; P& Z, b' d3 Q& {0 {8 Z职业发展:(career development) 7 r! D Z/ K- |. R, j
自我评价:(self-assessment)
5 m2 t% b4 [% c* T/ _ Z% B职业动机:(career anchors)
! w# {7 x) @/ ?1 x' ?# D10. 绩效评价 1 m9 Q& G) C1 @% y# V
绩效评价:(Performance Appraisal,PA) + X# p7 D6 U: R
小组评价:(group appraisal) ; _. a% l% Y; S8 V5 k8 l! D1 P
业绩评定表:(rating scales method)
0 u2 r+ X! ~) r" H2 n关键事件法:(critical incident method) ; W4 @" Y# K5 n
排列法:(ranking method)
! q) Q( f, p2 x, d0 d9 v平行比较法:(paired comparison)
6 i' N% D( X3 o" s) l5 }: C硬性分布法:(forced distribution method)
+ _' D% N8 [" N/ O晕圈错误:(halo error) 3 p9 l0 B8 v+ c/ U8 U: K9 d6 F; i
宽松:(leniency) 1 P @0 n% U9 x
严格:(strictness)
7 O. E+ C1 V0 C: j" c3600反馈:(360-degree feedback) + ]) c. H6 `% f- G
叙述法:(essay method)
# M! L& b1 p- Q5 c; f集中趋势:(central tendency)
! \5 w# y1 F3 l* N0 i% F; [11. 报酬与福利
, \6 y" h8 n8 E: M9 u# {0 y报酬:(compensation) 4 a8 \: p6 E$ D1 O! |$ L* v5 R/ _; k
直接经济报酬:(direct financial compensation) 9 N9 s1 V4 p$ k. [, F
间接经济报酬:(indirect financial compensation)
8 U& b k6 s9 v5 S- I' @非经济报酬:(no financial compensation)
" s) s8 {6 d+ ]+ E# O# j公平:(equity) ' q7 o& s' c9 i9 a$ K
外部公平:(external equity) s3 i. f" r- X
内部公平:(internal equity)
! d; R B. _$ _0 U员工公平:(employee equity) : u9 n3 c' Y$ s# [4 l7 C' u1 P. O
小组公平:(team equity) 4 |7 M- j0 G; H2 ?2 K* y& ?1 {8 S
工资水平领先者:(pay leaders) 1 A4 |' j$ A3 }( V
现行工资率:(going rate)
8 A* \( j2 ^( C: h I% m/ O工资水平居后者:(pay followers)
: \ [# q4 G1 o7 x1 n' v& L" M$ ^劳动力市场:(labor market) , E9 C3 G" p- k
工作评价:(job evaluation)
* d3 \; m6 y3 }# x4 N: E" ~排列法:(ranking method) & o- L8 y `, o- R8 Q) M" M
分类法:(classification method)
8 [9 \# Z/ A; P4 B& v& I& R8 {! F! s因素比较法:(factor comparison method)
+ Z2 n) s# Q6 Z: b评分法:(point method) $ z7 B) B u6 F* F z* S2 N8 @' l. P
海氏指示图表个人能力分析法:(Hay Guide Chart-profile Method) 5 G# f. S* Q6 V4 ?! \- p' q
工作定价:(job pricing)
3 u% n" X$ O- Y' |' M) k工资等级:(pay grade) 5 z. D% q1 C% ^* S$ U3 \: i. k( I
工资曲线:(wage curve)
1 f2 l7 W" J, q工资幅度:(pay range)
' T- b2 j' m V/ S5 o5 }12. 福利和其它报酬问题 ; ~$ l0 i+ a" m9 S5 h8 x
福利(间接经济补偿)
) ^% P% _ H1 j0 S: ]* V) F员工股权计划:(employee stock ownership plan,ESOP)
% G5 i$ I+ z! F {8 q# Q值班津贴:(shift differential) 8 U, t" S1 ]8 R4 V& D+ m h
奖金:(incentive compensation) 6 }7 g9 G/ K8 p" _. L! b) a; b& Y
分红制:(profit sharing) ! a* f F- S8 _6 h
13. 安全与健康的工作环境 - K7 m8 l. }! d2 U0 I3 X! e
安全:(safety) ' W6 a# s* A! N
健康:(health)
" A- i0 m* ?* q9 d1 y' i# ]频率:(frequency rate) + w- K7 f0 X5 a0 ?7 I! t
紧张:(stress)
* t& o! K: ^1 b5 U! M角色冲突:(role conflict) r" f6 |: p+ J- Y
催眠法:(hypnosis) # [% v( }% j: i
酗酒:(alcoholism)
" U6 ]- Z! a0 ~: j2 ?14. 员工和劳动关系
( F# g0 f1 x1 ~( d9 i工会:(union) # R- U0 e p! g+ Z# Z5 D
地方工会:(local union) - H, T3 p5 r) _6 k1 m- g; B
行业工会:(craft union)
" w) x" y5 z, T产业工会:(industrial union)
% X2 B D, Q, l: l* b+ V全国工会:(national union) 1 U% O7 c) F- q& m: D+ `
谈判组:(bargaining union)
5 ^5 b% R$ C) c w劳资谈判:(collective bargaining)
$ O2 ^: l' s- Q& N* D% r- W仲裁:(arbitration) ! ?# D& ?" W" X# b6 m# ?+ L" s! \
罢工:(strike)
0 G& b. S$ M" k! r3 m7 t内部员工关系:(internal employee relations)
: u( P G+ }. D3 @7 [0 p) Y0 g纪律:(discipline) 6 h; N- N! @0 }5 \# K5 ]- A% ^
纪律处分:(disciplinary action)
* g& R* Z" C, ]申诉:(grievance) - g" F" v, Y8 C W
降职:(demotion) 7 H1 x7 n8 }% W! L. L
调动:(transfer) 晋升:(promotion)
# v& q' x$ x) {" M* }5 l, u) S* ` |
|