培训的五个层次
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt; mso-char-indent-count: 2.0"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">培训的五个层次，或者说它可以运用到的五个领域：了解知识信息；掌握技能；学会方法；开启与提高心智；转变态度。</SPAN></P><P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt; mso-char-indent-count: 2.0"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">比起“层次”这个词，似乎“领域”应该更合适。不过培训在这五个方面的运用程度与操作难度存在递进的差异，有着层次性的区别。</SPAN></P>
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<TD style="BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: windowtext 1pt solid; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ffffff; WIDTH: 116pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 24pt; BACKGROUND-COLOR: transparent; mso-border-top-alt: solid windowtext .5pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt" width=155>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: center; mso-pagination: widow-orphan" align=center><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">培训发挥作用的比例<SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></P></TD>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: center; mso-pagination: widow-orphan" align=center><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">其他实现目标的途径<SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></P></TD>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: center; mso-pagination: widow-orphan" align=center><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">培训实施的难度<SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></P></TD></TR>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: center; mso-pagination: widow-orphan" align=center><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">通过书籍、网络自学<SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></P></TD>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: center; mso-pagination: widow-orphan" align=center><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">自己摸索，累计经验<SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></P></TD>
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<TD style="BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ffffff; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: windowtext 1pt solid; WIDTH: 54pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 14.25pt; BACKGROUND-COLOR: transparent; mso-border-bottom-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt" width=72>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: center; mso-pagination: widow-orphan" align=center><SPAN lang=EN-US style="FONT-SIZE: 10pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">30%<o:p></o:p></SPAN></P></TD>
<TD style="BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ffffff; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ffffff; WIDTH: 116pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 14.25pt; BACKGROUND-COLOR: transparent; mso-border-bottom-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt" width=155>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: center; mso-pagination: widow-orphan" align=center><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">先天，学生时期积累<SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></P></TD>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: center; mso-pagination: widow-orphan" align=center><SPAN lang=EN-US style="FONT-SIZE: 10pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">20%<o:p></o:p></SPAN></P></TD>
<TD style="BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ffffff; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ffffff; WIDTH: 116pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 14.25pt; BACKGROUND-COLOR: transparent; mso-border-bottom-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext .5pt" width=155>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: center; mso-pagination: widow-orphan" align=center><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">外界事物刺激<SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></P></TD>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: center; mso-pagination: widow-orphan" align=center><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">很难<SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></P></TD></TR></TBODY></TABLE></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US><o:p><FONT face="Times New Roman"> </FONT></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lfo1; tab-stops: list 18.0pt"><SPAN lang=EN-US style="mso-fareast-font-family: 'Times New Roman'"><SPAN style="mso-list: Ignore"><FONT face="Times New Roman">1、<SPAN style="FONT: 7pt 'Times New Roman'"> </SPAN></FONT></SPAN></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">第一层其实就类似于我们在校园中的学习。如今的老师卸下了塑造人格、教育人为人做事的职责，而一门心思把知识类传授的精深。企业中，培训在知识信息的传递中起着重要作用，一方面由深谙知识来源的资深员工讲授，方便理解；另一方面，不能指望所有员工有着自觉性和动力去自学那些文档规范；</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lfo1; tab-stops: list 18.0pt"><SPAN lang=EN-US style="mso-fareast-font-family: 'Times New Roman'"><SPAN style="mso-list: Ignore"><FONT face="Times New Roman">2、<SPAN style="FONT: 7pt 'Times New Roman'"> </SPAN></FONT></SPAN></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">第二层，技能层，类似于以前的工人师傅的传帮带，当然这里的“培训”也包括了师傅对徒弟在实操期间的指导。培训本身实施较容易，当然要把技能锻炼得高超，更取决于经年累月的自我操作；</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lfo1; tab-stops: list 18.0pt"><SPAN lang=EN-US style="mso-fareast-font-family: 'Times New Roman'"><SPAN style="mso-list: Ignore"><FONT face="Times New Roman">3、<SPAN style="FONT: 7pt 'Times New Roman'"> </SPAN></FONT></SPAN></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">第三层所指的方法，指分析、解决问题的方法，不等同于按部就班的技能，也未达到心智思维层面的高屋建瓴。比如做好</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">PPT</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">是技能方面的事，而真正学好</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">TTT</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">是方法了，它涵盖了需求分析、课程制作、现场答疑等一系列的方法。知识类的可以手口相传，技能类的依靠熟能生巧。而方法类的就不那么简单了，总结空泛虚妄的方法，已经比汇总知识、演练技能更为复杂，如何把它传授给听众并让其掌握，更是难题。</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 17.95pt; TEXT-INDENT: 21pt; mso-char-indent-count: 2.0; mso-para-margin-left: 1.71gd"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">这里有两家培训机构给我深刻的印象，一是</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">video arts</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">，针对方法的各个关键点编纂演绎一套故事，让人真正在饶有趣味的情节中收获实在的方法。饶有趣味只是糖衣，真正的方法，已全面得包裹在其中。</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 17.95pt; TEXT-INDENT: 21pt; mso-char-indent-count: 2.0; mso-para-margin-left: 1.71gd"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">另一家是竞越。当刚出道的讲师们疲于把经验知识精细化、体系化时，许多资深讲师的注意力已集中于：如何把这套体系更精彩地表述出来；当资深讲师钻研表述时，竞越这样的公司已着眼于如何化简单讲述为学员的实际转变。</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 17.95pt; TEXT-INDENT: 21pt; mso-char-indent-count: 2.0; mso-para-margin-left: 1.71gd"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">完整的培训链条，理应是：繁杂经验知识的积累、总结——将浓缩的知识点制作、讲授——将知识消化、吸收并转为行为。仔细寻思一下简单的三步，许多内部讲师第一步的总结就不够完善，逞论如何精准地表述？如何再保证这些信息能全面转为听众自有？一方面要保证传递链条中的信息失真达到最小，一方面还将触头延伸到链条最末端，这样很难得。</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 17.95pt; TEXT-INDENT: 21pt; mso-char-indent-count: 2.0; mso-para-margin-left: 1.71gd"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">当然这两家只是代表，外国还有许多像</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">VIDEOARTS</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">这样的录像培训，而</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">AMA</FONT></SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">已在中国本土拍摄教材了；而竞越目前更多的是引进外部现有成熟课程，真正自我开发还没有兴起。</SPAN></P>
回复：培训的五个层次
培训需求的分析和评估做好了,培训就成功了一半,加上持续不断的跟踪和效果评估,培训改进等,才能让培训真正起到应有的作用.回复：培训的五个层次
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx回复：培训的五个层次
后2个好难改变啊回复：培训的五个层次
嗯嗯嗯~~说得很有道理，顶一个回复：培训的五个层次
谢谢分享回复：培训的五个层次
还有这么多呀，不错的选择回复：培训的五个层次
不错，谢谢分享。回复：培训的五个层次
咦，我发了这个帖子，怎么积分还是很低，只好再顶起来了。后两个：心智和态度，是很难改变，
可是有人改变了，谁？
心智方面，从小到大，语文老师教育我们清晰简洁地表达，数学老师教育我们注重逻辑，我们就是通过这些来提高心智的，现在依然有许多途径来训练思维；
态度方面，也有许多“好的培训”：传销、邪教、恐怖集团等等。为什么他们能够成功洗脑？有值得我们借鉴的地方。
为什么
回复：培训的五个层次
给人一个可以成功的期许，不断的小成功可以促进你想得到的效果:Z
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